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We create brand new corporate identities

Understanding your requirements and objectives is important to us. We listen and work together to create a trully unique and unforgettable experience.

Quick overview

Call centre

TeleDirect is driving a business and operation modell to service European cross border business from one location.

Business process outsourcing

Our outsourced contact center is the best option for you to carry out your daily operations, work on seasonal activities and maintain international support from one central location.

Social media monitoring and moderation

Teledirect is using an online, keyword-based social listening tool that gives nearly real-time analysis of the web and main social sites.

High Quality Services

Build a positive impact on your business. Check out what we have to offer.

Testimony

The face of the contact centre is rapidly changing. The digital revolution in telecommunications creaing interesting opportunities and traditional telephone-based call centres must change to be a multi- and omni-channel contact centre.
As breaking down the silos between the contact centre and the rest of the business of the client, contact centres move into outsourced business process service.
As social media have grown in popularity, multi-channel contact centres have increasingly become the norm.
Contact centres no longer work with numbers only; data is generated from a range of sources, from text to audio to video.

Call centres and BPO

TeleDirect is driving a business and operation modell to service European cross border business from one location.
Our 24-7 operation offers multilingual contact center services up to 7 languages, enabling to effectively respond to the specific needs of your customers. We have also operate Social Media help desk answering your posts in varying native languages.
We are recruiting and training our skilled workforce for processing phone calls, e-mail, web-submits, fax, voice mail and chat services. We are providing a CMR supportive help desk service.
Our outsourced contact center is the best option for you to carry out your daily operations, work on seasonal activities and maintain international support from one central location.

Social media monitoring and moderation

To provide a help desk support over social media became a challenging tasks for the companies: traditional customer service was not developed for the pressure of supporting of multiple channel customer support.
Teledirect is using an online, keyword-based social listening tool that gives nearly real-time analysis of the web and main social sites. We are measuring the Influence and intensity of customer’s sentiments, to extract information about the users’ sentiment polarity.
Our social media help desk provide qualified answers to the posts in 24h and in native language. We can provide follow-up and analysis of the effect of campaigns, events.

Latest Projects

There are endless possibilities in speeding up your business. It all starts with an idea.

Worldwide Projects

Surrounded by smart, passionate people and with the best tools and approaches at your disposal, you’ll take giant leaps toward creating a business.

Get in touch

If you are interested in any of our services, do not hesitate to contact us.

Company: TeleDirect Telemarketing Kft.
Address: 1138 Budapest, Váci út 175.
Telephone: +36 (1) 239-2650, Fax: +36 (1) 239-6280
E-mail: office@teledirect.hu

Direct line number

Our colleagues are happy to receive your call.

+36 (1) 239-2650